Building Brands Customers *Actually* Love
2019 LiveRez Partner Conference, Keynote
Short-term thinking, and marketing myopia, are the biggest threats to brand success. In this talk, I share the 3 most important things you can do to build a brand that customers love.
Building winning customer experiences
2018 VRMA International Conference
Brand success is built on a foundation of customer experiences that are so good, customers can’t help but tell their friends.
Conference Organizer / Leader
2018 Short-Stay Business Development Summit
Lead an intense 2-day workshop leading business leaders through thought exercises designed to deliver breakthroughs on their most pressing business challenges.
Building Internal Products that drive amazing customer experiences
2017 LiveRez Partner Conference
Incredible customer experiences are built on a foundation of internal processes and products that facilitate maximum customer delight.
Work/Life Balance is a myth - priorities are everything
VRMA 2017 Spring Conference
A technical deep-dive into HelioStream, the real-time streaming library I wrote for transmitting live video back to Earth.